Why KPIs Are Different in Aviation Safety Management Systems?
Key performance indicators (KPIs) in aviation safety management systems (SMS) are different than KPIs from most other industries. The differences both benefit and hurt safety management teams' ability to choose the right KPIs for their organization.
The important differences between aviation SMS KPIs and other industries are that:
- KPIs in aviation need to cover a broader spectrum of performance (quality, safety, compliance) than most industries;
- Aviation is one of the highest risk industries, both financially and in terms of safety;
- Oversight agencies provide more oversight and guidance than most other industries; and
- “Performance” in aviation safety has several different meanings.