Making It Personal
Every continuously-improving safety program will fail when employees are not involved in identifying and reporting safety hazards. Getting workers to participate in their aviation safety management system (SMS) is all about making the SMS personal. People care more about things that directly involve and matter to them.
An aviation safety manager functions as the primary bridge between an SMS implementation and the employees – he/she IS the force of “personal.”
The safety manager is responsible for influencing safety reporting cultures.