"Safety risks faced by service providers are affected by interfaces.
Interfaces can be either internal (e.g. between departments) or external (e.g. other service providers or contracted services,).
By identifying and managing these interfaces the service provider will have more control over any safety risks related to the interfaces."
ICAO Safety Management Manual (SMM), Document 9859 4th edition
Topics: 2-Safety Risk Management
Besides the expected airlines and airport operations, the interacting relationships across modern airports encompass many aviation industry segments, including:
Topics: 2-Safety Risk Management
Like safety training, safety promotion in aviation safety management systems (SMS) is wrought with rigid material that screams in so many ways, “tune me out!”
Much of the safety promotion information doled out at workplaces looks more like an IKEA how-to manual than serving as a tool to make employees cheer for, and feel as if they are true contributors to their aviation SMS.
Safety promotion is among the most important elements in every aviation SMS implementation. Any organization that fails to routinely and effectively promote their aviation SMS is leaving money on the table. Safety promotion is an investment into your aviation SMS!
From our experience talking with safety managers around the world, promoting aviation safety is the most overlooked and neglected component of ICAO's four pillars of an SMS, which are:
Topics: 4-Safety Promotion
Being an aviation safety officer is an often unrewarding and challenging job. In many ways, an aviation safety manager is like a professional plate spinner balancing delicate interests and priorities, such as:
Topics: 2-Safety Risk Management
The purpose of an aviation safety management system (SMS) is to formally manage operational safety risk to as low as reasonably practical (ALARP). This objective will never be fully achieved unless aviation service providers maintain healthy safety reporting numbers.
In order to optimize safety reporting metrics, an operator must have a safety culture that continually promotes safety and encourages employees to report every potential safety issue, whether the issue is real or imagined. The rule of thumb should be "report everything and let the safety team determine the level of safety risk."
"Proactive safety culture" in aviation SMS simply denotes an operational environment whose employees and resources actively act upon likely safety concerns that have been identified and reported for risk management review.
Topics: Quality-Safety Management
Since November 2006, ICAO has mandated that aviation service providers implement formal aviation safety management systems (SMS). Among multiple operators that we have worked with, there has been confusion about:
Topics: Risk Management Training
Highly functioning aviation safety management systems (SMS) always have effective data acquisition and risk management practices. This is not the case of most nascent SMS implementations.
Monitoring SMS performance and spotting safety trends are not at the forefront of most safety managers' minds as they begin their SMS implementations.
Topics: Aviation SMS Database
Unless you are new to aviation safety management systems (SMS), safety professionals recognize that the objective of aviation SMS is to:
Topics: Quality-Safety Management
If you are reading this, chances are you have just begun implementing your aviation safety management systems (SMS). Or, you would like to see how your implementation plan stacks up against the suggested process for creating an implementation plan.
Either way, the important things you need to know about aviation SMS implementation plans are that they:
Topics: Aviation SMS Implementation
A flight risk assessment tool, commonly known as FRAT, is a very important element of your SMS program.
Every flight has risks and hazards.
Using a FRAT tool helps airline SMS programs evaluate review and identify those risks. Based on this FRAT review process, safety programs can develop mitigation strategies.
Topics: 2-Safety Risk Management
These two on-demand videos offer:
