SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Cultivating Teamwork and Communication in Aviation SMS - with Free Resources

Posted by Tyler Britton on Jan 17, 2019 10:00:00 AM

Quality Leadership Stimulates Teamwork

A mature, effective aviation safety program will always incorporate imaginative ways to stimulate teamwork and good communication between employees.

It’s a tricky area though because teamwork and communication are beset by:

  • Poor interpersonal relationships;
  • Different teamwork needs;
  • Cultural differences; and
  • Separate problem-solving strategies

These challenges to harmonious work-relationships make the treatment of this subject more difficult. You will not find easy, cut and dry answers to address most teamwork and communication challenges.

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Topics: 4-Safety Promotion, Safety Culture

FAA Part 5 - Safety Assurance - You May Not Be Prepared

Posted by Christopher Howell on Jan 16, 2019 5:58:00 AM

Regulatory Phrases May Pack an Incredible Punch

When I was in school, both high school and college, English composition professors would frequently remark on my ability to use very few words to say a lot.

I always took this to be a compliment, but there is a severe limitation to my writing style. From my point of view, why use ten words when one will suffice. Communication (according to my taciturn personality), should be:

  • Short;
  • Concise; and
  • Quickly moved to the next topic.
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Topics: 3-Safety Assurance

How to Reduce Resistance to Aviation SMS With Difficult Employees

Posted by Tyler Britton on Jan 15, 2019 10:00:00 AM

It Only Takes One

You know the old expression: it only takes one to poison the well.

We end up writing a lot about resistance to change in aviation safety management systems (SMS) because it’s something many aviation safety managers consistently deal with.

Resistance to the SMS should never be taken lightly; however, dealing with resistance requires tact and ingenuity in order to avoid exacerbating the resistance.

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Topics: 3-Safety Assurance

How to Define Your Risk Matrix in Aviation SMS

Posted by Christopher Howell on Jan 14, 2019 5:41:00 AM

What Is Risk Assessment in SMS

Risk Assessments in aviation safety management systems (SMS) are how you qualify, quantify, and rank risk exposure for:

  • Reported safety issues;
  • Audit findings and concerns; and
  • Risk scenarios (consequences) associated with identified hazards.

Risk assessments are absolutely central to decision making in SMS, as all actions performed on the safety issue depend on the initial and subsequent risk assessments. Risk assessments are based on your risk matrix. How well you define your risk matrix sets the stage for critical safety events in your risk management processes.

How do you define your risk matrix? What problems will an ill-suited risk matrix cause you?

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Topics: 3-Safety Assurance

How Top Management Kills Aviation Safety Culture - With Examples

Posted by Christopher Howell on Jan 13, 2019 10:00:00 AM

Managers Drive Employee Actions Toward Safety Programs

I am guessing that every accountable executive you speak to will honestly profess to support their aviation safety management system (SMS). After all, the alternative would be that top management only cares about making money and not doing everything reasonably practical to improve safety.

Signs that top management doesn't support their safety program include:

  • Withholding budgets from safety departments;
  • Not participating in safety meetings; and
  • Not giving safety managers enough "face time."

But there are other ways that executives damage their aviation safety cultures.

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Topics: 4-Safety Promotion

From Reactive to Proactive Risk Management in Aviation SMS

Posted by Christopher Howell on Jan 12, 2019 10:00:00 AM

Proactive Risk Management a Dream for Many Aviation Safety Programs

Historically, aviation safety management strategies relied predominantly upon reactive risk management principles. For example, a critical part would break or an accident occurred, and managers would then attempt to determine the root cause and fix the issue.

In a perfect world, aviation service providers will lean toward a more modern proactive, organizational-based methodology to avert serious accidents before they occur. By looking at Boeing stats, commercial traffic is very safe, with greater than 99.999% accident-free rate.

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Topics: 2-Safety Risk Management

5 Habits of Highly Effective Aviation Safety Managers

Posted by Tyler Britton on Jan 11, 2019 7:11:44 PM

Creating a System of Organization

Even smaller aviation SMSs are still a leviathan of policies, procedures, documents, reports, and so on. A disorganized aviation safety manager will slowly kill an aviation SMS every time.

Symptoms will arise, such as:

  • Issue management will fall through the cracks
  • Corrective preventive actions will not be tracked properly
  • Safety audits will be late, messy and stressful, and fail
  • SMS implementation activities will always be behind schedule
  • Safety meetings will not be documented or scheduled properly
  • It will appear to the employees that the safety manager just doesn’t quite “have it together”
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Topics: Aviation SMS Implementation

Best Tip for Safety Assurance Monitoring in Aviation SMS

Posted by Christopher Howell on Jan 10, 2019 12:36:00 PM

Safety Assurance Monitoring Activities - Third ICAO SMS Pillar

Most safety managers immediately recognize ICAO's four pillars:

An interesting aside is that many Americans believe these four pillars were FAA's idea. Does your eyebrow raise at our arrogance or ignorance?

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Topics: Aviation SMS Implementation

Steps to Learn Who’s Reporting Issues in Your Aviation SMS

Posted by Christopher Howell on Jan 9, 2019 5:02:00 AM

Why Knowing Who Is Reporting Hazards Is Important

Monitoring which groups of employees are reporting issues in your aviation safety management system (SMS) allows management to stay abreast of who is involved in the SMS.

Alternatively, knowing which employees are neglecting to report hazards is also useful information to SMS professionals. This would indicate that safety promotion efforts or SMS training efforts need to be reinforced.

In short, we are most interested in which particular user groups are not fulfilling their responsibilities to the SMS. These employees introduce unnecessary risk to aviation operations.

How do you know which employee groups are not participating in the SMS? Can you determine this easily? We have some ideas to stimulate your SMS.

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Topics: 3-Safety Assurance

5 Indicators of Reactive or Proactive Safety Culture in Your Aviation SMS

Posted by Tyler Britton on Jan 8, 2019 10:00:00 AM

Not So Obvious

The line between reactive and proactive safety workplaces is unfortunately not as concrete as anyone would like. If it were so obvious, many organizations would be far less reactive. The fact is that most cultures are less proactive than they would like to be.

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Topics: 3-Safety Assurance

Site content provided by Northwest Data Solutions is meant for informational purposes only. Opinions presented here are not provided by any civil aviation authority or standards body.



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