In commercial aviation, a robust Safety Management System (SMS) is critical for mitigating risks and ensuring compliance with regulatory standards, such as those set by the International Civil Aviation Organization (ICAO) and national civil aviation authorities like the FAA or EASA.
SMS audits, conducted internally or by regulators, evaluate the effectiveness of an organization’s SMS, identifying strengths and areas for improvement. For aviation safety managers and accountable executives—senior leaders responsible for SMS oversight—addressing audit findings promptly and effectively is essential to maintain compliance, enhance safety performance, and demonstrate leadership.
New safety managers often find the process of handling audit findings daunting, as it involves analyzing gaps, developing corrective actions, and engaging stakeholders.