SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Certification vs. Qualification

Last year my wife went to the dentist to have a filling put into one of her teeth. She had severe pain for several days, went back to the dentist and found out that he had put the filling in backward. He replaced it with a new filling but the next day it fell out of her tooth.

The Money Hungry Industry of Aviation

From what I have gathered over the years, every company seems to operate in the same way, money before safety.

Companies will think to themselves “How can I make money while still being safe?”

The problem with this mindset is that the word money comes first. If it were switched to say “How can I be the most safe while still making money?” there wouldn’t be much of a problem.

Today’s safety culture in aviation depends on whether money is going to be made, which is quite sad.

As I realize there are many safety implications set in place by the government, many companies like to run on the bare minimum safety standards to make the most money.

Aviation SMS Training Does Not Have to Break the Bank

In Phase 2 and Phase 4 of an ICAO compliant aviation safety management system (SMS), aviation service providers must

• Deliver training relevant to reactive risk management processes; and
• Develop training relevant to operational safety assurance.

Common Question before Aviation SMS Implementations

I interact with safety managers and accountable executives as we provide consulting and database services for aviation service providers implementing formal aviation safety management systems (SMS).

Occasionally, I hear these groups saying, "We only want the pilots to participate in the SMS."

Worse yet, I'll see an airline with 4,000 employees telling me that only "20-40 people in the company are active in the aviation SMS," meaning that they have a small safety team that is peddling "safety" and the other employees are not active or are completely unaware of the SMS implementation.

What Defines Aviation Safety Training

Aviation safety training and education is an essential building block to develop performant safety cultures. This should be among the first elements to scrutinize whenever employees are involved in safety accidents or incidents.

Safety training and education falls under the Safety Promotion component in the 4 Pillars of Aviation SMS. Safety training can make or break the successful performance of an SMS program for:

Safety Culture More Than Policies and Procedures

In some places within the aviation industry, people believe that “safety culture” looks like a lot of rules and regulations. It looks like “the man” or a bunch of nerdy pencil pushers.

I don’t believe that’s what our safety culture does or should look like. I believe safety cultures in the aviation industry can look like so much more.

A Reporting Culture Is a Just Culture

Workers’ participation in aviation safety management systems (SMS) comes down to one word: reporting.

When workers are reporting, it demonstrates three things:

• That they trust the SMS that is in place
• Cultivation of Just Culture in the workplace
• That the aviation safety officer is doing his job well

How Money Can Affect the Way We Think about Safety

I find myself being an unsafe pilot all of the time, and so do many other pilots. Not in the sense of breaking safety regulations, such as flight and duty times, but by pushing personal limits.

Sometimes we pilots slander the IMSAFE checklist and push it to the side when preparing for a flight knowing:

Aviation Safety Promotion Activities Don't Have to Cost Much

Every aviation safety program is on a budget and incorporating safety programs can sometimes be costly, but there are some ways to keep safety as a priority without spending a dime, such as

• Developing a training program with integrated safety training;
• Encouraging an environment of positive peer influence; and
• Providing an outlet for anonymous reporting of incidents.

These are just a few, inexpensive ways to promote safety at flight schools or any other aviation service provider. Safety promotion is about communication and training. Employees must be trained in hazard identification and the organization's safety reporting processes. Otherwise, the aviation safety management system (SMS) will not work as designed.

Safety Management Systems Bore Most Employees

Unlike those who study and create safety management systems (SMS), to the average employee these programs can be boring.

It’s not that the average employees don’t value safety, it’s just that they need to see how these programs are beneficial to them personally.

So how can we change our safety culture and encourage participation in aviation safety management systems? Below are six ideas on how to get people involved: