SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Bringing Life to a System

It’s easy to get lost in the bureaucracy side of aviation safety management systems' (SMS):

• Policies and procedures;
• Safety accountabilities;
• SMS training;
• Risk management processes;
• Management of change;
• SMS documentation requirements;
• Demonstrating continuous improvement;
• And so on

Idle Time Doesn’t Have to Be Dreaded

Aviation safety managers are hardworking professionals, and their daily work schedules can be hectic, challenging, and extremely busy. But for many safety officers – and I’m guessing you may be one of them – there may be times when things become pretty quiet on the "SMS front", as if everything is under control...finally. And a big sigh of relief comes.

Then you suddenly find yourself rubbing your hands together, wondering how to best spend your time. What can I do to add value to our aviation safety management system (SMS)?

Should I work on strengthening our safety culture? or

Maybe I should tidy up the SMS' documentation so an auditor won't have any concerns about how our reported safety issues have been treated?

Safety Benefits of Aviation Safety Management Systems

The most obvious benefits of implementing an aviation safety management system (SMS) are the marked improvements in safety.

Just to give you an idea of exactly how successful aviation SMS implementations have been, the only statistic you need to know is that 20 years ago there were four times as many workplace accidents as last year.

Why Small Operators Need Safety Management Systems

Aviation safety management systems (SMS) are not just for large airlines and airports with high traffic volumes.

Small aviation service providers are in just as much need of implementing formal aviation SMS as are larger operations. All operators use the same SMS implementation guidelines as larger operators; however, they are not evaluated equally, as larger operators logically fall under higher regulator scrutiny than smaller operators, as the volume of their business implies greater risk.

Of course, small and large service providers will have different strategies for satisfying regulatory requirements, but the same principles and benefits of safety management systems apply for both large and small aviation service providers.

Four Pillars of Safety Management Systems (SMS)

In 2006, International Civil Aviation Organization (ICAO) required safety management system (SMS) implementation for most commercial aviation service providers. The list of required service providers has been expanded in recent years to include:

Disadvantaged Part-Time Safety Managers

Incredible challenges assail aviation safety managers at smaller operations who are implementing aviation safety management systems (SMS). In short, their organizational size and make-up present a very real hazard that must be recognized and mitigated.

Recognizing the hazard, as well as awareness of possible remedies will be a first step toward overcoming these SMS implementation challenges. What is the biggest hurdle for these small service providers who are required to implement an aviation SMS? How do other small service providers manage this hazard?

Aviation SMS Implementations Take Years to Fully Mature

Safety managers are fresh, fully motivated when starting their aviation SMS implementations.

SMS Implementations are marathons, not sprints. Initially, you will be able to have many short bursts to get you out of the starting gate. These short bursts may be attributed to:

Purpose of Non-Punitive Reporting Policies in Aviation SMS Programs

Dedicated, hard-working safety managers drive the setup of airline and airports' aviation safety management systems (SMS).

These safety managers are often left to decipher ambiguous requirements that are open to multiple interpretations. This comes into play especially when upper management wants to "pencil-whip" an aviation SMS and merely check the boxes.

Most Aviation SMS Suffer from Employee Apathy

Have you been tasked to implement your aviation safety management program (SMS) at your company?

Or perhaps you have inherited a "paper SMS"  or one that is dysfunctional?

One of the most common challenges safety managers face is to secure buy-in from all employees to support the SMS both during

• the planning and implementation phases; and
• mature safety assurance phases.

Troubleshooting the Aviation SMS Implementation

Fact: In most countries, aviation service providers must implement formal aviation safety management systems (SMS).

Fact: Most aviation safety managers tasked to implement SMS programs have primary duties outside the safety program. Their day jobs may be as pilots, airfield maintenance engineers, etc.

Fact: Most safety managers are lower in the organizational chart than department heads accustomed to doing business "the way we've always done it."