SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Why Use Aviation Key Performance Indicators as Goals or Objectives

Setting goals and objectives for your aviation safety management system (SMS) is a requirement, i.e., not optional.

Become accustomed to this requirement. Embrace it. Realize organizational value from this requirement and stop squandering an excellent opportunity to improve operations and show that the SMS can become the promised "profit driver."

Don't believe you can pencil whip this requirement like so many safety managers today.

What Are the Top 5 KPIs in Aviation Safety

We recently analyzed the key performance indicators (KPIs) of hundreds of aviation service providers around the globe, and used our data to assess what the most common KPI concerns are for the aviation industry.

The top 5 KPIs in aviation safety based on our data are KPIs related to:

1. Death;
2. Processes not followed;
3. Bird/wildlife strike;

Using Safety Key Performance Indicators in Your Aviation SMS

Most aviation safety professionals today are managing their aviation safety management systems (SMS) using automated tools. These full-featured SMS database tools allow safety managers to easily classify issues according to many criteria.

Safety managers benefit from using SMS databases because they can more easily analyze trends to bring pressing concerns to management.

How Do You Set Key Performance Indicators

Most safety managers consider aligning their operation's key performance indicators with organizational objectives, such as

• "Lost Time Injuries,"
• "Employee Turnover," and
• "Seats Sold."

What Is a Key Performance Indicator?

Answering the question, what is a key performance indicator, is not exactly as straightforward as it may seem.

This is because key performance indicators, known commonly as KPIs, have multiple uses in aviation safety management systems (SMS).

Most obviously, as “performance” in the name implies, KPIs are data metrics (i.e. “Indicators”) used to track “performance” in aviation SMS.

What Is a Key Performance Indicator in Aviation SMS?

Key performance indicators (KPIs) are data metrics used to track performance in aviation safety management systems (SMS). This “performance” was not intended to measure only safety, but also quality and financial performance as well.

Understanding what is a key performance indicator is an essential component of being able to identify signs of good KPIs.

Safety Managers Suffer Common Problem Selecting Valuable KPIs

A Key Performance Indicator (KPI) measures how effectively aviation service providers are achieving key business or safety objectives. Civil aviation authorities also use KPIs to evaluate their success at reaching safety targets.

When focusing on safety, there is a tendency of some safety professionals to use the term "safety performance indicator" (SPI) to differentiate pure business metrics from safety metrics.

Why KPI Charts Matter

The main continuous improvement activities for maturing aviation safety management systems (SMS) following an ICAO-compliant SMS implementation include developing:

• key safety performance indicators (KPIs); and
• safety goal and objectives tied to KPIs.

Since KPIs are set to track safety goals and objectives, KPIs are a big deal. They are generally associated with the baseline or core performance of an aviation SMS. Choosing great aviation SMS KPIs takes

Why KPIs Are Different in Aviation Safety Management Systems?

Key performance indicators (KPIs) in aviation safety management systems (SMS) are different from KPIs from most other industries. The differences both benefit and hurt safety management teams' ability to choose the right KPIs for their organization.

The important differences between aviation SMS KPIs and other industries are that:

What Are Lagging Indicators in Aviation SMS?

Lagging indicators are an essential element of system performance monitoring in aviation safety management systems (SMS). Safety professionals and accountable executives should become familiar with lagging indicators as these managers are responsible for regularly reviewing organizational safety performance and detecting substandard safety performance.

Lagging indicators show the historical performance of your aviation SMS implementation. They answer 3 essential questions about safety in your risk management program: