SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

6 Sources for Aviation Key Performance Indicators - with Free KPI Resources

Posted by Doug Walker on Oct 11, 2023 6:00:00 AM

How Do You Set Key Performance Indicators

6 Sources for Aviation Key Performance Indicators for Airports and Airlines

Most safety managers consider aligning their operation's key performance indicators with organizational objectives, such as

  • "Lost Time Injuries,"
  • "Employee Turnover," and
  • "Seats Sold."

These KPIs are commonly

  • operational,
  • safety-related or
  • financial.

There are certainly several other categories of potential KPIs to consider. Modern aviation safety management systems (SMS) software programs can easily establish and monitor your airline or airport's key performance indicators.

In this post, we outline six other source categories for your KPIs. Your aviation SMS probably already tracks these items. Modern, web-based aviation SMS software tools allow easy monitoring of these KPIs.

Related Aviation SMS KPI Monitoring Articles

Data Sources for Aviation Key Performance Indicators

Quality data sources depend on the sophistication and completeness of your aviation safety management system software. Many today have multiple classification categories to classify issues in their aviation SMS software programs. Your airline or airport's SMS software should have the ability to easily select which classification parameters you want as your KPIs.

New Call-to-action

Some common classification categories include:

1. Human Factors as KPIs


  • Judgment and Decision Making
  • Perception Errors
  • Inadequate Supervision

2. Root Causes as KPIs


  • Misunderstood Verbal Communication;
  • Procedures Followed Incorrectly;
  • Decided Not To Train

3. Hazard from Hazard Register


  • Fatigue
  • Birds
  • Construction Equipment

4. Aircraft or Vehicle Parts


  • Transfer pumps
  • Cargo door latch
  • Hydraulic system

5. Locations in Combination with Other Classifications


  • North America
  • Middle East
  • South America

6. Types of Issue


  • Flight Operations
  • Unsafe Runway Conditions
  • Ground Operations

Summing Up KPI Category Sources

Each aviation SMS software program has its own strengths and weaknesses. If you don't currently use an aviation SMS software database, choose one that has the ability to include multiple data sources for KPIs. We can help.

Download SMS Implementation Checklist

How are you tracking your KPIs? Here are some very useful videos to see an example of how you can do this.

Watch 3 Risk Management Solution Demo Videos

Last updated in October 2023.

Topics: Key Performance Indicators

Site content provided by Northwest Data Solutions is meant for informational purposes only. Opinions presented here are not provided by any civil aviation authority or standards body.



Benefits of SMS Pro Database

Affordable, Basic Compliance for Small Aviation Service Providers

Best Practices for Aviation SMS


Watch SMS Pro Demo Videos

These two on-demand videos offer:

  • High-level overview of SMS Pro;
  • Hazard Reporting & Risk Management walk-through.
Watch SMS Pro Demo Videos

Subscribe to Email Updates

Recent Posts