SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Mario Pierobon

Mario Pierobon is a safety management consultant and content producer. He is currently working on a research project investigating aircraft ground handling safety. You may reach him at
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Recent Posts

How to Manage a Multicultural Aviation Workforce

Posted by Mario Pierobon on Aug 30, 2018 5:25:00 AM

Multiculturalism in Aviation

In the old days of national airline carriers the crews almost invariably shared the same nationality. Indeed, a common national identity of the workforce was a trademark of these carriers.

Now, with the liberalization of air transport occurring in many parts of the world, workforces have become increasingly multicultural. Examples of this trend can be seen around the world.

A multicultural workforce has several benefits. For example, you can cater to your passengers in their own native language. Also, problem solving is improved by inviting different cultural perspectives; however, multiculturalism can lead to misunderstandings.

How can operators engineer an organizational set-up so that national culture differences do not lead to ‘fatal’ misunderstandings?

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Topics: Safety Culture

How to Implement SMS in Small Organizations

Posted by Mario Pierobon on Aug 23, 2018 5:12:00 AM

Customizing Your SMS Implementation Plan

Aviation companies of all shapes and sizes can benefit from a safety management system or SMS, but when faced with implementing one, small organizations can easily find themselves overwhelmed by the requirements.

In its Safety Management Manual (SMM) the International Civil Aviation Organization (ICAO) proposes a phased approach to SMS implementation. While this approach may work well for large organizations, it doesn't seem to have been developed with small aviation companies in mind.

For example, if you have don't monitor flight data it could be impossible to perform any predictive analysis, a transition called for in the ICAO's implementation plan.

So, how can smaller Organizations implement an SMS that meets the legal requirements and improves safety performance?

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Topics: 1-Safety Policy

How to Fix Accountable Executives' Dilemma With Aviation SMS Programs

Posted by Mario Pierobon on Aug 17, 2016 6:00:00 AM

Management Distancing Themselves From Aviation SMS Programs

A common misperception in the aviation industry regarding safety management is that it is primarily a responsibility of the safety manager to work on all safety related matters.

The reality is actually different; paradoxically the safety manager is the one who should be doing the least: s/he should be working only as a facilitator of safety processes; the real proactive work should be done at the level of each division with each divisional head (e.g. the flight operations manager) heavily involved in risk assessment and safety-sensitive development or updating of operating practices.

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Topics: 3-Safety Assurance

Performance Based Aviation Safety Management Systems

Posted by Mario Pierobon on Jul 19, 2016 6:00:00 AM

Safety Management Systems Originated Long Ago

The earliest piece of SMS legislation in recorded history is probably the Hammurabi code, a Babylonian law code of ancient Mesopotamia which dates back to 1754 BC.

It was Babylonian king Hammurabi who enacted the code, which consists of 282 laws with scaled punishments in accordance with the ‘an eye for an eye’ adage. The latter is probably the most famous part of the Hammurabi code which is still renowned today.

The Hammurabi code regulated several different contractual matters, but the reason why we can classify it as the earliest piece of SMS legislation in recorded history is because some its provisions setting the terms of transactions:

  • Establish the liability of a builder for a house that collapses.

This may be considered a primitive form of legislation, of course, but nevertheless focussing on safety.

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Topics: 1-Safety Policy

What Are Static & Dynamic Components of Aviation Safety Auditing?

Posted by Mario Pierobon on May 13, 2016 6:00:00 AM

Aviation Safety Auditing for SMS ProgramsAviation Safety Auditing in Safety Management Systems (SMS)

Auditing is a management practice that is very common in most industrial domains and for a variety of different purposes.

Administrative personnel, for example, are very familiar with financial auditing.

Professionals working under a quality management system certification are familiar with quality auditing.

Lawyers and other professionals dealing with regulatory compliance undergo audits focusing on compliance.

Modern aviation safety programs also require auditing and this tutorial explains the origins of safety auditing and it aims to supply some guidelines on how to implement a solid safety auditing practice in the context of an aviation safety management system (SMS).

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Topics: 3-Safety Assurance

Site content provided by Northwest Data Solutions is meant for informational purposes only. Opinions presented here are not provided by any civil aviation authority or standards body.



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