Hazard Reporting Forms in Aviation Risk Management Process
Report Forms in Integrated Safety and Quality Management Systems
- Scheduled or on-demand operators;
- Flight schools;
- Aviation maintenance organizations;
- Military or police operations; and
- Fixed based operators.
Hazard Report Forms Not Just For Reporting Hazards
- Accidents (unintended event that causes damage to persons or property);
- Incidents (unintended event with potential of causing damage to persons or property); and
- Other irregularities (including hazards).
Hazard Report Forms Not Just For Safety
- Quality (customer service);
- Compliance (regulatory and contractual); and
Integrated Management Systems Require Generic Reporting Forms
- Flight safety;
- Aviation maintenance;
- Cabin safety;
- Air traffic control; and
- General safety.
- Fitting of wrong parts;
- Loose objects left in aircraft;
- Gear pins not removed before departure;
- Installation of wrong parts;
- Unruly pax;
- Intoxicated pax;
- Lost baggage;
- Passenger complaints;
- Ticketing problems; and
- Boarding problems.
Final Thoughts on Safety and Quality Reporting Forms
Safety and quality management systems require systematic review. Reporting forms should be critically reviewed at least every two years. Annual reviews would be best. It is rare that major changes are needed to reporting forms. If you decide to modify your reporting forms, make sure you follow best practices, such as:
- Don't make the forms too complicated;
- Use adequate white-space to reduce clutter; and
- Don't have too many "required" fields;
- Include forms adaptable both safety and quality; and
- Only ask questions that absolutely add value to the reporting process.
Safety manager are very busy and one of their biggest challenges is to increase hazard reporting at their airlines and airports. Well designed, easy to use hazard reporting forms will increase the chances that employees will report issues more than once. Otherwise, you are wasting everyone's time.
Learn what other tasks safety managers commonly do on an annual basis: