SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

What Is Safety Transparency in Safety Management Systems

Safety transparency is a big deal in aviation safety management systems (SMS). On one hand, employees need protections from managerial reprisals and negative peer pressure when self reporting errors and mistakes. On the other hand, employees are genuinely interested in learning what dangers lurk in the workplace and how to avoid these dangers.

How much safety information should be shared?

Definition of Safety Culture in Aviation Risk Management

Safety culture in aviation safety management systems (SMS) is usually defined as being the safety attitudes, beliefs, behaviors, and values of employees in an organization. Unfortunately, such a high-level, conceptual definition of safety culture does not help safety manager address core personnel challenges in your organization's SMS.

In much of the SMS guidance material pushed out by regulatory agencies and standards setting bodies, such as ICAO's document 9859 Safety Management Manual,

What Is Safety Training and Education?

Aviation safety training and education is an essential building block for safety culture. Safety culture is understandably important for aviation service providers that are investing in aviation safety management systems (SMS). Without a healthy safety culture, the SMS will never deliver the expected results and moneys will be wasted.

Accountable executives and safety teams must consider whether poor performance of their aviation SMS is a result of lack of training, or a deeper, more sinister safety culture issue.

What Is Safety Promotion Component of 4 Pillars?

Aviation safety management systems (SMS) have been required by most aviation service providers since the November 2006 ICAO mandate. To add structure to SMS implementations and to educate safety professionals, ICAO provides SMS implementation guidance in the form of a Safety Management Manual (SMM), now in the fourth edition.

In the SMM, aviation SMS implementation requirements are logically grouped under four components (also known as four pillars):

Safety Survey Benefits Run Deep

Surveys seem a bit old-fashioned. That’s probably because they are.

Surveys have been around and popular for years. There are many uses for safety surveys besides getting the opinions of the workforce. Surveys are also useful for:

• Promoting the aviation safety management system (SMS);
• Teaching employees about processes or procedures;
• Confirming management's suspicions about employee behaviors.

Reporting Safety Hazards Is Not Enough?

For most aviation service providers, the simple act of getting employees to report potential safety hazards is a constant challenge.

Expectations of the majority of employees are:

• Showing up to work (on-time in some cultures);
• Collecting the paycheck (on-time is preferable); and
• Expecting employers to provide a safe workplace.

Three Ways to Encourage Participation in Your Aviation SMS

Many aviation service providers struggle with overcoming the difficulty of increasing participation and buy-in for their aviation safety management system (SMS). However, increasing participation in the SMS doesn’t have to be difficult. After all, it is not rocket science.

Employees in your organization will be much more likely to participate if you design your SMS to be:

• Inclusive – make sure all employees understand their role in the SMS;

Certification vs. Qualification

Last year my wife went to the dentist to have a filling put into one of her teeth. She had severe pain for several days, went back to the dentist, and found out that he had put the filling in backward. He replaced it with a new filling but the next day it fell out of her tooth.

We chose a different dentist this time around.

We’ve all experienced this – you go to the doctor, dentist, etc., and it becomes painfully obvious very quickly that the person working on you should have chosen a different career.

The Money Hungry Industry of Aviation

From what I have gathered over the years, every company seems to operate in the same way, money before safety.

Companies will think to themselves “How can I make money while still being safe?”

The problem with this mindset is that the word money comes first. If it were switched to say “How can I be the safest while still making money?” there wouldn’t be much of a problem.

Today’s safety culture in aviation depends on whether money is going to be made, which is quite sad.

Aviation SMS Training Does Not Have to Break the Bank

In Phase 2 and Phase 4 of an ICAO compliant aviation safety management system (SMS), aviation service providers must

• Deliver training relevant to reactive risk management processes; and
• Develop training relevant to operational safety assurance.

SMS training requirements have both initial and recurrent components.