#3 of the Dirty Dozen Is “Lack of Knowledge”
So, just what is Lack of Knowledge?
Any competent human factors instructor will tell you that "lack of knowledge" is when you lack the knowledge to complete a task correctly. Many new employees have what we call a “Lack of Knowledge” or lack of experience.
Let’s face it, in these times of ever-changing technology, we are sometimes faced with a task, without having all of the required information to correctly complete the task.
To counteract this, the aircraft companies attempt to provide the correct amount of detail in their manuals or work cards (without boring you into complacency).