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Safety Reporting Process Will Make or Break an Aviation SMS

You could also say that lack of hazard and safety reporting in an aviation safety management system (SMS) can break a company.

Hazard reporting is critically important to any aviation service provider if it wants to benefit from their investment in the required and voluntary SMS. It’s equally important that aviation safety professionals have an open dialogue about what the important discussion points are and what problems are endemic to the aviation SMS.

Global Problem of Safety Reporting Performance

Employee involvement in aviation safety management systems (SMS) is a major struggle for countless organizations.

The unfortunate fact – and this is something we hear regularly – is that finding good safety incentives and accountability for employees' safety performance in aviation SMS implementations is tough.

One of the primary problems here is the “so what” factor.

What Is a Risk Matrix Used for in Aviation Risk Management

The risk matrix is the standard risk assessment tool in aviation SMS and other risk management industries. It’s a standard tool because it’s simple and accomplishes all of the needs of a risk assessment, namely:

• Rank safety concerns;
• Understand if an issue’s risk is “tolerable”;
• Ensure assessments are consistent; and
• Ensure assessments are easy and intuitive to perform.

Why Mandatory vs. Voluntary Safety Reporting Chart Is Important

We generally think of aviation safety management system (SMS) charts as being visual representations of various pieces of safety data. This safety data commonly comes from performance-based data or classification-type data.

Performance based data may include:

• How many safety reports submitted within past month?
• Percentage of safety reports closed on time;

Why Managers Struggle with Safety Promotion

Safety Promotion is definitely the least appreciated of the 4 Pillars of SMS.

Almost without fail, promoting safety takes the “back seat” in most aviation safety programs because civil aviation authorities and auditors are significantly more interested in seeing that you comply with:

• Safety Policy,
• Safety Risk Management, and
• Safety Assurance.

Most Important Questions to Monitor Safety Performance in SMS

Monitoring safety performance in aviation safety management systems (SMS) is undoubtedly one of the most important tasks you will undertake in your SMS. Regulatory requirements turn monitoring the performance of the SMS from a "nice-to-have program" for reducing risk and avoiding accidents to a "must have and must demonstrate proof" to comply with SMS regulatory requirements.

Safety performance monitoring is integral for maintaining Safety Assurance and the integrity of your SMS program.

How to Use Hazard Reporting Forms

It’s hard to underestimate the value that high-quality hazard reporting forms provide your aviation SMS.

Hazard reporting quite literally provides the underpinning for your risk management activities. No hazard reports...nothing for you to manage.

Hazard reporting forms provide incentive, organization, and guidance for employees when they detect irregularities in the operational environment. Having specific questions for specific types of issues makes reporting easier and faster than having vague or general questions.

Most Important Items for Starting SMS Implementation

If you are reading this article, chances are that you either already have started implementing an aviation safety management system (SMS), or you are considering an SMS implementation.

Starting an aviation SMS implementation from ground zero may be confusing and difficult for any safety professional, much less a layperson who may be tasked to implement an aviation SMS. There so much to do, such as

• gap analysis;
• implementation plan;

Aviation SMS Implemented in Top-Down Approach

Every aviation safety management system (SMS) must be implemented in a top-down fashion.

There can be no other way, regardless of how liberal you think your company is.

But what is the top-down approach, and why are safety managers failing at SMS implementations when using this "top-down" SMS implementation strategy?

After witnessing many SMS implementations over the past dozen years, we have some observations regarding what works for safety managers and what may not.

What Are Safety Benefits of SMS Software

The safety benefits of SMS software are not the primary reason a company initially decides to adopt the special, built-to-purpose software. If this were true, these companies would have acquired advanced SMS database solutions long before aviation safety management systems (SMS) became a regulatory requirement.

The reason aviation companies acquire SMS software is because their spreadsheets and in-house systems are inadequate manage all the expected SMS documentation requirements imposed by their regulatory authorities.