What Is Trend Analysis in Aviation Safety Management?
It is a common misnomer that trend analysis in risk management is used to forecast future performance. This understanding of trend analysis is both reductive and distorts the purpose of trend analysis in aviation safety management systems (SMS).
According to the FAA, the objective of aviation SMS implementations is to:
- proactively manage safety,
- identify potential hazards;
- determine risk, and
- implement measures that mitigate the risk.
Source: Federal Register / Vol. 80, No. 5 / Thursday, January 8, 2015 / Rules and Regulations
There is an explicit expectation that aviation SMS enhance operators' ability to identify safety issues and spot trends before they result in a near-miss, incident, or accident. For this reason, the FAA requires carriers to develop and implement aviation SMS. Source: Federal Register / Vol. 80, No. 5 / Thursday, January 8, 2015 / Rules and Regulations
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Goals of Trend Analysis in Aviation SMS
In aviation safety management systems, the one, thematic question that we need to ask over and over is:
- Is this an acceptable level of safety? (ALoS)
The real goals of trend analysis are to establish whether past performance is:
- Acceptable or unacceptable; and
- Moving in the right/wrong direction.
The assumption is that the trend will continue in the future (future forecast). The purpose is to know where in organizational action needs to be taken in order to maintain ALoS.
Einstein supposedly said if he had an hour to solve a problem, he would spend the first 59 minutes understanding it. In the same way, a majority of trend analysis should be spent on preparation of aggregated safety and operational data.
With trend analysis in risk management, the potential for establishing trends will only be as high as the quality of data at hand. To engage in predictive risk management activities, of which trend analysis fits into, your organization needs sufficient data over a prolonged period of time to analyze. Substandard safety reporting cultures are disadvantaged in participating in predictive risk management due to the lack of consistent safety reporting data.
Besides having access to historical reported safety issues and their resulting investigation data, audit findings and concerns are a second data source that springs to mind when considering safety data for trend analysis. For operators who manage audit findings in spreadsheets, there is hope, but spreadsheets are not the best solution to store predictive risk management data. Audit data stored in databases is more easily mined for trend analysis.
So where do you begin? Here are the basic elements needed for trend analysis.
1 – Gather Data for Trend Analysis
Gathering data may seem like a step that is so obvious it’s not worth mentioning. But data gathering techniques will make or break your ability to prepare data for trend analysis in risk management operations. Your trend analysis can only ever be as good as the data you gather and have available. Garbage in, garbage out.
The ability to perform complex data analysis is one of the primary reasons organizations move to using aviation safety management software and/or an aviation safety database. Software and databases have vastly more potential than manual systems of data analysis. A database for data is just like a calculator for long division - it helps keep data
- Reliable; and
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Manual data gathering simply takes significantly more time, and is at risk for errors. So the questions you need to ask yourself right now is:
- How are you getting data?
- Where are your data sources?
- Are the data sources complete and trustworthy?
- Are data cleaned or sanitized or are you working with raw data?
- Are data sets stable or subject to uncontrolled revisions that may affect future integrity checks?
- Are you using metadata (more on this in the next section)?
If your data gathering is mostly automated (i.e., aviation SMS software), then you already have a head start. If data gathering processes are manual, how are you ensuring the efficacy of your data gathering techniques? When you are manually entering reports, how much of the report is being input into a spreadsheet?
The purpose of gathering data for trend analysis is to have as much data and minutia available to analyze to facilitate fact-based decision making processes. During data analysis, data is your currency. The more, the better.
2 – Gather Metadata for Trend Analysis
Metadata is data about data. Why is metadata so important for trend analysis?
- It is a new layer of complexity for the data;
- It answers the who/what/when/where/why/how about data;
- Metadata should be the primary tool used for establishing trends; and
- In so many words, metadata gives your data context.
The best way to describe metadata is illustrate using an example. You have all your data, ready for analysis. Where do you start? Start breaking your data up with metadata:
- How many safety reports were reported at each hour of the day (when);
- How many safety reports were reported in each department (who);
- How many reported safety issues are there by type of issue, such as safety, security, quality (what); and
- How many safety issues were there per identified locations (where).
The list can go on indefinitely. You must use your imagination and it is best to create a list of questions you are seeking to understand. But breaking down data by the data’s particular points (metadata), such as locations, reporters, type of report, time frame, etc., is a fantastic way to begin establishing trends. Mostly likely, you will start seeing trends right away based on the metadata.
Metadata is extremely hard to manage without the assistance of an aviation safety database or software. Possible, but difficult. Manual management of metadata requires heavy data entry during safety reporting processes, such as manually entering in ALL minutia. Frankly, a much more cost effective strategy for SMS data management (not to mention more reliable) is to simply use a low-cost, commercially available safety database or software for this.
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3 – Establish Data Taxonomy
Data taxonomy is the grouping or classifying of data. In aviation SMS implementations, data taxonomy translates to:
- Assessed risk level number/letter from risk matrix (also known as a calculated risk index);
- Types of reported safety issues; and
- Most obviously, classifications of reported safety issues and audit findings.
Data taxonomy is imported because it helps break your data into logical groups with which to establish trends. For example:
- In the past 12 months, how many high, medium, and low risk safety issues have been reported each month?
- How many of [classification type, i.e. bird strike] have been reported per month total, in the last 3 years?
- How many reported issue by type of report (i.e., safety, security, etc.) each month in last 12 months?
There are countless possibilities for using taxonomy to prepare data for trend analysis. Much like metadata, taxonomic data is a great jumping off point for trend analysis.
4 – Choose Time Frame to Establish Trends
As you work through trend analysis based on metadata, taxonomy, etc., it will be important that you use similar time frames in order to:
- Correlate different trends together;
- Understand overall scope of various trends; and
- Establish consistency in data analysis.
For example, simply be clear as to:
- Whether or not you are doing short or long term trend analysis; and
- What time frequency you will be using (days, weeks, months, quarter, etc.).
This data will ideally be presented in a visual chart showing your time frame on the X axis, and your data point(s) on the Y axis. Using compiled trend analysis reports, safety professionals and upper management can draw inferences as to what the future has in store for them. Trending reports are the primary tool used in predictive risk management activities.
Time frames are very important elements to consider. Obviously, the longer the time frame for which you have data, the more reliable your predictive abilities become. Of course, having ten years' worth of safety data offers little value when the data is incomplete and riddled with inconsistencies.
Related Articles on Predictive Risk Management in Aviation SMS
- Difference between Reactive, Predictive and Proactive Risk Management in Aviation SMS
- Going from Reactive to Predictive Risk Management in Aviation SMS
- How to Do Predictive Risk Management Data Mining in Aviation SMS
Final Though: Using Trend Data
Once you gather the analytical safety data, metadata, taxonomy, and timelines, you need to put your data together to begin trend analysis. Fortunately, the prep work is the most time consuming part. Once you have all of your data points, it's simply a matter of plugging in the data to your timeline.
As said, displaying trend data visually is definitely recommended. Using a line graph to display multiple potential trends is a useful way for comparing trends.
An important quality control check is to perform the "reasonability test." Do the resulting data (or reports) "make sense" and seem reasonable to you? For example, we have a 750% increase in bird strikes from one year to the next. Does this make sense? Unless you are familiar with both operational data and the underlying safety data, you cannot accurately make this determination. I can think of many scenarios where a 750% increase does make sense, such as a significant increase in operations or even a major safety reporting culture change.
The reasonability test must be answered by subject matter experts. If you are relying on your IT experts to make this determination, you are asking the wrong people. Business analysts and upper management should also take part in the "reasonability test." I highly recommend to all safety professionals that they put this question to management whenever safety reports are submitted for review. There may be operational areas that may skew the data that the safety team is not privy to.
An SMS database makes short work out of gathering safety data and automatically generating trend reports. If your management team has expectations of participating in predictive risk management activities, it is highly recommended that your SMS data management strategy includes adopting an SMS database as early in the SMS implementation process as possible. The longer you wait, the less value you will receive from the SMS database due to the reduced amount of available safety data.
There are a few low-cost, commercially available SMS databases that efficiently collect, store and organize SMS documentation requirements. Small companies with more than 40 employees will benefit from an SMS database. If your company is smaller than 40 employees with high employee turnover, then an SMS database is also recommended.
If you are ready to take your SMS to the next level, consider using SMS Pro. Since 2007, SMS Pro has been providing SMS databases to operators worldwide. Check out these short demo videos to learn how your company can benefit.
Similar to trend analysis, Shortfall Analysis is a new technique specifically designed to analysis SMS failures in safety incidents. Here is our free 16 page eBook covering what Shortfall Analysis is, and how to use it:
Published March 2017. Last updated June 2019.