SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Too Complex for One Person

The long and short of is this: don’t fool yourself. You’re just one person. One component in the clock that makes your aviation safety management system (SMS) tick.

Don’t get me wrong, as an aviation safety manager, inspector, executive, etc. you may be central in keeping the word safety in your SMS program. The basic fact remains that the weight and complexity inherent in all SMS programs – even small programs – are quickly outstripping anyone’s ability to be in the know of everything.

Responsibility for Aviation Risk Management

Aviation risk management is the backbone and general goal of modern aviation safety management systems (SMS).

Developing the maturity of an aviation SMS program is tantamount to cultivating more sophisticated, accurate, and proactive risk management strategies.

Responsibility in aviation risk management is kind of a messy word. Historically and structurally, aviation SMS programs are depicted as being top-down.

The clean answer as far as "who has responsibility for risk management" is that management does.

Proactive Aviation Safety Managers: Diverse Skills

There are many ways to describe what an aviation safety manager does. They are associated with phrases as “plate spinners,” “wear many hats,” and “task jugglers.” For good reason too.

Aviation safety is a complex beast that requires diverse expertise to properly spearhead.

Among other things, safety managers are responsible for everything from:

• Audit preparation for performance management;

Budget & Experience for Aviation Safety Management Systems

Airlines, airports, and maintenance organizations are still trying to understand the requirements of ICAO's mandated aviation safety management systems (SMS) that are outlined in Document 9859 Safety Management Manual (SMM).

Fully implemented aviation SMS programs require considerable work implementing AND maintaining. If you are like most aviation service providers, your company is trying to implement a multi-year project on a shoestring budget. And I have seen airlines and airports that still have no budget for additional safety initiatives.

You Probably Need a Safety Database, Right?

I'm guessing if your airline or airport has more than 20 employees you will need a database for many of your SMS requirements.

If you don't have the budget for a database, or if you are one of those talented safety managers with excellent IT skills, then you can build your own safety database.

In this article, we demonstrate how you can design your own safety database within an hour or two.

So let's get started.

Aviation SMS Training Resistance More than Just “Boring”

I hardly need to point out how critical aviation SMS training is for the ongoing success of any aviation safety program.

Operators with well-developed safety training strategies often reap the benefits of a resilient, high functioning aviation safety management system (SMS).

Effective SMS training can mean the difference between obligatory aviation risk management performance and willing, highly active SMS participation by all employees.

Too bad so many employees can’t stand training.

“Aviation Risk Management” Is a Vague Phrase

It occurred to me recently that the phrase “aviation risk management” gets thrown around in many different contexts, both by myself and anyone else writes about aviation safety management systems (SMS). While “aviation risk management” gives the impression of being a single, solid idea – something to attain for – in reality, it is a phrase that means many different things depending on the context.

It can be as much:

• A “thing”;
• As an adjective;

Getting (Back) to the Basics of Aviation SMS

It’s easy to get absorbed in the gritty details of complex systems – this is especially true of aviation safety management systems (SMS).

For newcomers to the world of aviation SMS, it can seem overwhelming and daunting. For veterans, it’s easy to forget the core values.

For newcomers and veterans alike, reviewing the core principles of SMS can be refreshing:

• Why does SMS work?
• How does it work?

Aviation Safety Charts Monitor SMS Performance

Aviation safety charts provide aviation safety management teams with an invaluable visual presentation of their aviation safety management system (SMS) performance. Yet it should not be only the safety managers that should be reviewing these safety charts. The accountable executive has much more at stake.

For every SMS implementation, the accountable executive is responsible for

• Ensuring the SMS implementation is performing across the organization;
• Regularly reviewing organizational safety performance; and

Importance for Visualizing Management's Risk Management Performance

Aviation safety charts gather and present aviation safety management system (SMS) information to stakeholders, who can then use this information to make informed, fact-based decisions. Safety charts can also influence safety culture, either for the better, or for the worst.

We started creating performance monitoring dashboards for managers approximately ten years ago. By far, the most talked about safety chart in the SMS database is the on-time task performance chart. When all employees and management have transparent visibility into the aviation SMS, management is held to a higher level of accountability.