What Are We Really Talking About?
In aviation safety management systems (SMS), the best indicator of a highly performant safety culture isn’t one that has reduced operational risk close to zero, but one that readily adapts to and absorbs safety issues and disturbances as they arise.
In so many words, high-performing aviation SMS is simply able to adjust to instability rather than resist or deflect it. In other words: goes with the flow without any setbacks.