SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

A Reporting Culture Is a Just Culture

Workers’ participation in aviation safety management systems (SMS) comes down to one word: reporting.

When workers are reporting, it demonstrates three things:

• That they trust the SMS that is in place
• Cultivation of Just Culture in the workplace
• That the aviation safety officer is doing his job well

But as we are well aware, creating a hazard reporting culture has several powerful enemies, namely

How Money Can Affect the Way We Think About Safety

I find myself being an unsafe pilot all of the time, and so do many other pilots. Not in the sense of breaking safety regulations, such as flight and duty times, but by pushing personal limits.

Sometimes we pilots slander the IMSAFE checklist and push it to the side when preparing for a flight knowing:

• we did not sleep well the night before,
• have not eaten very nutritiously lately, and
• have been in class far too long to be in a plane for multiple hours.

Aviation Safety Promotion Activities Don't Have to Cost Much

Every aviation safety program is on a budget, and incorporating safety programs can sometimes be costly, but there are some ways to keep safety as a priority without spending a dime, such as

• Developing a training program with integrated safety training;
• Encouraging an environment of positive peer influence; and
• Providing an outlet for anonymous reporting of incidents.

Benefits of Showing Employees That Your SMS Is Effective

Showing employees that your SMS is effective is simply building your case for the SMS. That being said, there are several prerequisites for being able to show employees that your SMS is effective:

• Your SMS has actually demonstrated safety improvement;
• Employees are actually reporting issues;

Aviation Safety Leadership Is NOT Safety Management

Aviation safety managers and departments heads are tasked with delivering aviation safety management AND safety leadership capabilities.

“Leadership” and “management” are often used interchangeably both in speech and action, but contrary to common practice they are NOT the same thing.

A vanilla definition of aviation safety management is that it is the oversight of how risk is bureaucratically processed in safety management systems (SMS).

The Goal of Good Safety Newsletters

The first and foremost goal of an aviation safety newsletter is safety promotion for an organization's aviation safety management system (SMS). Which, put more simply, means creating an interest and awareness in anything safety.

More broadly, safety promotion is a method of shifting focus towards aviation safety to encourage and train employees to identify hazards and report safety issues.

What Are Responsibility, Confidentiality, and Privacy in Aviation Safety Management

In aviation safety management, responsibility, confidentiality, and privacy are the triad that affects how you handle reported safety information. Whether your organization is large or small, your leadership team needs to discuss these factors and decide how to handle them.

Your organization may decide that it doesn’t need to pay particular attention to this triad,

Quality Leadership Stimulates Teamwork

A mature, effective aviation safety management system (SMS) will always incorporate imaginative ways to stimulate teamwork and good communication between employees.

It’s a tricky area though because teamwork and communication are beset by:

• Poor interpersonal relationships;
• Different teamwork needs;
• Cultural differences; and
• Separate problem-solving strategies

Managers Drive Employee Actions Toward Aviation SMS

I am guessing that every accountable executive you speak to will honestly profess to support their aviation safety management system (SMS). After all, the alternative would be that top management only cares about making money and not doing everything reasonably practical to improve safety.

Signs that top management doesn't support their SMS include:

• Withholding budgets from safety departments;

ICAO Requirements for Training and Education

ICAO’s requirements for training and education are largely focused on ensuring that you train and document all employees in your organization on core SMS and safety information. It is specific in its guidance documentation that role-based training is important. It also recommends that you have specific training for different tiers in your organization.

The requirements are listed as such: