SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

What Are Safety Training and Education?

Aviation safety training and education is an essential building block for safety culture. Safety culture is understandably important for aviation service providers that are investing in aviation safety management systems (SMS). Without a healthy safety culture, SMS will never deliver the expected results and money will be wasted.

Accountable executives and safety teams must consider whether poor performance of their aviation SMS is a result of a lack of training, or a deeper, more sinister safety culture issue.

What Is Safety Promotion Component of 4 Pillars?

Aviation safety management systems (SMS) have been required by most aviation service providers since the November 2006 ICAO mandate. To add structure to SMS implementations and to educate safety professionals, ICAO provides SMS implementation guidance in the form of a Safety Management Manual (SMM), now in the fourth edition.

In the SMM, aviation SMS implementation requirements are logically grouped under four components (also known as four pillars):

Safety Survey Benefits Run Deep

Surveys seem a bit old-fashioned. That’s probably because they are.

Surveys have been around and popular for years. There are many uses for safety surveys besides getting the opinions of the workforce. Surveys are also useful for

• Promoting the aviation safety management system (SMS);
• Teaching employees about processes or procedures;
• Confirming management's suspicions about employee behaviors.

Reporting Safety Hazards Is Not Enough?

For most aviation service providers, the simple act of getting employees to report potential safety hazards is a constant challenge.

Expectations of the majority of employees are:

• Showing up to work (on time in some cultures);
• Collecting the paycheck (on-time is preferable); and
• Expecting employers to provide a safe workplace.

Three Ways to Encourage Participation in Your Aviation SMS

Many aviation service providers struggle with overcoming the difficulty of increasing participation and buy-in for their aviation safety management system (SMS). However, increasing participation in SMS doesn’t have to be difficult. After all, it is not rocket science.

Employees in your organization will be much more likely to participate if you design your SMS to be:

The Money Hungry Industry of Aviation

From what I have gathered over the years, every company seems to operate in the same way, money before safety.

Companies will think to themselves “How can I make money while still being safe?”

The problem with this mindset is that the word money comes first. If it were switched to say “How can I be the safest while still making money?” there wouldn’t be much of a problem.

Aviation SMS Training Does Not Have to Break the Bank

In Phase 2 and Phase 4 of an ICAO compliant aviation safety management system (SMS), aviation service providers must

• Deliver training relevant to reactive risk management processes; and
• Develop training relevant to operational safety assurance.

Common Question Before Aviation SMS Implementations

I interact with safety managers and accountable executives as we provide consulting and database services for aviation service providers implementing formal aviation safety management systems (SMS).

Occasionally, I hear these groups saying, "We only want the pilots to participate in the SMS."

Worse yet, I'll see an airline with 4,000 employees telling me that only "20-40 people in the company are active in the aviation SMS,"

What Defines Aviation Safety Training

Aviation safety training and education an essential building block to develop performant safety cultures. This should be among the first elements to scrutinize whenever employees are involved in safety accidents or incidents.

Safety training and education falls under the Safety Promotion component in the 4 Pillars of Aviation SMS. Safety training can make or break the successful performance of an SMS program for:

Safety Culture More Than Policies and Procedures

In some places within the aviation industry, people believe that “safety culture” looks like a lot of rules and regulations. It looks like “the man” or a bunch of nerdy pencil pushers.

I don’t believe that’s what our safety culture does or should look like. I believe safety cultures in the aviation industry can look like so much more.

• It should look more like a community.
• It should look like a team.
• It should look like a family.