SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

A Dependable Problem

We end up writing about resistance to change rather often because we see it often.

Resistance to change is a rather significant problem every aviation safety management system (SMS) implementation deals with. Judging by the large volume of users who read blog articles about this – perhaps such as yourself – our feelings and observations are spot on.

Resistance to aviation SMS is usually more common in newer, immature SMS, and the level of resistance is a strong indicator of how healthy an SMS is.

Transparency Is a Hot Topic

Many of the major news headlines in the last few years have circled issues of transparency. From major corporations to our government, practices of secrecy always come back to bite management in their tender spots.

Aviation organizations that practice transparency tend to send a message of "non-corruption". These forward-thinking operators realize how corporate culture kills aviation safety culture.

Safety Culture Bridges Gap between Promotion and Outcomes

A recent post about four pillars of safety in aviation discussed in part the end goal of aviation safety management systems (SMS). This aviation safety blog post drew a couple of interesting comments regarding the relationship between

• safety values,
• outcomes, and
• interventions.

1 - What Are Aviation SMS Human Factors

Human Factors in aviation SMS identify the motivating factors behind common human behaviors that pose risk.

For example, Fatigue is a common Human Factor that hinders one’s ability to make good decisions, perform common tasks, and identify hazards – all of which pose risks to a program.

When reported safety issues are being managed, management will usually associate the issue with types of hazards, root causes, and if applicable, Human Factors.

Aviation Safety Performance Begins at the Lowest Level

80% of aviation service providers have trouble getting employees to participate in aviation safety management systems (SMS).

Most safety managers accept this challenge and strive to implement consistent safety promotion activities, such as

• Safety newsletters;
• Safety surveys; and
• Safety meetings.

Identifying Mistakes Aviation SMS Implementations

Successful aviation safety programs are self-conscious. That is, safety management teams are extremely sensitive to potential pitfalls and work hard to avoid needless mistakes.

Of course, in the real-world practice of safety management, “needless mistakes” are seldom easy to identify ahead of time.

Avoiding needless mistakes in aviation safety management systems (SMS) requires that:

Safety Management Systems Originated Long Ago

The earliest piece of SMS legislation in recorded history is probably the Hammurabi code, a Babylonian law code of ancient Mesopotamia dates back to 1754 BC.

It was Babylonian king Hammurabi who enacted the code, which consists of 282 laws with scaled punishments in accordance with the ‘an eye for an eye’ adage. The latter is probably the most famous part of the Hammurabi code, which is still renowned today.

What Is an Organizational Chart's Purpose in Aviation SMS?

A professional, task-driven safety manager has been assigned to implement an airline or airport's safety program. Under "safety policy" one section of the safety manual requires an Organizational Chart.

Most professionals know an org chart when they see it, but what goes into the org chart for the safety program? What is the easiest way to create this org chart? Why do we have an org chart in the safety management program?

Problem of Aviation SMS Entirely Left to Safety Managers

For many aviation service providers, implementing and sustaining aviation safety management system (SMS) remains the sole province of the safety managers. This is true whether you are an:

• Airline
• Airport;
• Aviation maintenance organization (AMO or MRO);
• FBO;
• ANSP; or

Safety Performance Monitoring in Aviation SMS

Most safety professionals have a common-sense perception about how to monitor the safety performance of their aviation safety management system (SMS). After all, isn't safety performance monitoring just a fancy phrase for setting goals and tracking them?

Too often, aviation safety professionals are expected to perform "miracles" with their aviation SMS, but they are not provided realistic tools or training on how to achieve proper safety performance objectives.