SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

3 Most Important Human Factors in Aviation SMS – They’ll Surprise You

Posted by Tyler Britton on Jul 6, 2021 6:00:00 AM

Root Human Factors and Symptomatic Human Factors

The Dirty Dozen Human Factors in aviation safety management systems (SMS) are not isolated factors.

They are an interwoven set of human actions that influence each other. And they are not all created equal.

Some Human Factors can pose significant risks but generally appear as symptoms of Human Factors that are more fundamental to human action. In this sense, Human Factors are layered.

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Topics: 3-Safety Assurance

Let’s Talk Human Factors - Origin of Dirty Dozen

Posted by Renee Dupont-Adam on Jun 29, 2021 10:00:00 AM

Human Factors Training and Dirty Dozen Posters

How did it all begin? Today, I want to discuss with you just how Human Factors training and the Dirty Dozen posters came to be.

My father, Gordon Dupont, is known as the founder of the Dirty Dozen and the following is how it all began.

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Topics: 3-Safety Assurance

Let’s Talk Human Factors - Complacency

Posted by Renee Dupont-Adam on Jun 24, 2021 11:39:00 AM

What Is Complacency in Human Factors?

What is complacency? - It’s the self-satisfaction accompanied by a loss of awareness of the dangers.

Two very experienced AMTs (one with 22 years and the other with 33 years of experience) missed 140 cracks during a 100-hourly inspection. This resulted in one fatality and 95 people experiencing a very close call when 18 ft of fuselage went missing during a flight.

The whole world screamed, how could this possibly happen? How could these 2 men miss that many cracks?

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Topics: 3-Safety Assurance

A Key to Transparency in Aviation SMS

Posted by Tyler Britton on Jun 17, 2021 6:00:00 AM

Decentralization of Information

Transparency boils down to a very simple issue: information.

Specifically, control over and access to information. As I have said before, it’s a hot topic these days.

WikiLeaks, Bradley Manning, Sony, the food industry – all are examples of major front-page scandals about access to information.

That aside, I think transparency in aviation safety management systems (SMS) needs to be looked at not as the "end all be all" pinnacle of an aviation SMS,

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Topics: 3-Safety Assurance

4 Tips to Monitor Employee Safety Performance in Aviation SMS

Posted by Christopher Howell on May 27, 2021 6:00:00 AM

Aviation Safety Performance Begins at the Lowest Level

80% of aviation service providers have trouble getting employees to participate in aviation safety management systems (SMS).

Most safety managers accept this challenge and strive to implement consistent safety promotion activities, such as

  • Safety newsletters;
  • Safety surveys; and
  • Safety meetings.
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Topics: 3-Safety Assurance

How to Improve Aviation SMS Performance Monitoring Activities

Posted by Christopher Howell on May 11, 2021 6:00:00 AM

Safety Performance Monitoring in Aviation SMS

Most safety professionals have a common-sense perception about how to monitor the safety performance of their aviation safety management system (SMS). After all, isn't safety performance monitoring just a fancy phrase for setting goals and tracking them?

Too often, aviation safety professionals are expected to perform "miracles" with their aviation SMS, but they are not provided realistic tools or training on how to achieve proper safety performance objectives.

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Topics: 3-Safety Assurance

What Are Static & Dynamic Components of Aviation Safety Auditing?

Posted by Mario Pierobon on May 4, 2021 6:00:00 AM

Aviation Safety Auditing for SMS Programs

Auditing is a management practice that is very common in most industrial domains and for a variety of different purposes.

Administrative personnel, for example, are very familiar with financial auditing.

Professionals working under a quality management system certification are familiar with quality auditing.

Lawyers and other professionals dealing with regulatory compliance undergo audits focusing on compliance.

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Topics: 3-Safety Assurance

How to Conduct Root Cause Analysis in Aviation SMS

Posted by Tyler Britton on Apr 29, 2021 6:02:00 AM

Purpose of Root Cause Analysis

Aviation safety managers usually have different opinions about exactly what root cause analysis is.

Root cause analysis activities for one safety manager may not align with the risk management processes practiced by another. This is because, in aviation safety management systems (SMS), there is no standard definition for what root cause analysis is.

Even oversight agencies like the FAA or ICAO shy away from providing much guidance on what root cause analysis is or how to conduct it.

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Topics: 3-Safety Assurance

5 Most Important Ways to Integrate Aviation SMS and QMS

Posted by Tyler Britton on Apr 22, 2021 5:58:00 AM

Why Integrate Aviation SMS and QMS

Historically, quality management systems and traditional safety programs have been managed separately. With the advent of modern safety management systems (SMS), there is an opportunity to develop synergies between the two systems. However, the majority of safety professionals at smaller companies remain focused on simple SMS compliance and may miss out on this unexpected boon, which has been disguised as a regulatory mandate.

Indeed, many organizations still manage their organizations' safety and quality initiatives with separate systems for quality operations and safety operations.

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Topics: 3-Safety Assurance

8 Aviation Leading Indicators That Successful SMS Measure

Posted by Tyler Britton on Apr 8, 2021 6:23:00 AM

Why Successful SMS Live by Aviation Leading Indicators

Aviation leading indicators are aviation safety data put to best use. They are designed to identify precursors to good/bad safety performance and uncover what goes into the program that dictates success or failure.

Successful aviation safety management systems (SMS) are primarily concerned with stopping the manifestation of hazards before they happen, which is why they depend so much on leading indicators.

Leading indicators in aviation become useful to safety programs when:

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Topics: 3-Safety Assurance

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