Questions on Key Performance Indicators (KPIs) for Aviation
Aviation safety professionals frequently email our subject-matter experts (SMEs) for opinions regarding aviation safety management systems (SMS) and advice as to managing key performance indicators (KPIs). Goal setting relating to key performance indicators is also another very common thread we are asked about.
In the case that follows, I was asked:
"If I were to join the one KPI on Quality & Safety for a CEO in the Aviation business, what would you recommend me to suggest?