Enhancing Aviation Safety: Expert Insights, Tips, and Updates from SMS-Pro

Are Your Key Performance Indicators Out of Control?

Most aviation safety managers never went to business school. Otherwise, there would be fewer problems and mistakes relating to key performance indicators (KPI) management.

After spending over a dozen years providing SMS implementation support to aviation service providers around the world,

Realizing Value From Key Performance Indicators

KPIs allow managers to focus on activities that are important to their operations. Understandably, many of these activities may also be important to their civil aviation authority.

Safety managers today are expected to come up with a list of their company's KPIs. After creating their list, they need to track them religiously with the objective of identifying trends and focusing risk management efforts on identified problem areas.

What Are Key Performance Indicators

Key performance indicators in aviation SMS measure the core safety concerns of your organization. They help you evaluate your success at reaching important safety targets.

KPIs are NOT used to evaluate:

What Is a KPI in Aviation SMS

Key Performance Indicators (KPIs), also called SPIs (Safety Performance Indicators), are data metrics that indicate the baseline performance of your SMS for managing safety. The term Key Performance Indicators is indicative of the scope of KPIs:

• “Key” means that KPIs assess only the most critical areas of your SMS, namely a data representation of Safety Objectives;