The objective of an aviation quality management system (QMS) is to continually improve the level of customer satisfaction by meeting their needs.
The objective of a safety management system (SMS) is to also continually improve, but instead of focusing on customer satisfaction, an SMS program focuses on stakeholders' safety, both real and perceived.
Topics: 3-Safety Assurance
Hazard identification training and safety reporting can be seen as the beginning of the aviation risk management cycle in aviation safety management systems (SMS).
Topics: 2-Safety Risk Management
Risk management processes in aviation safety management systems (SMS) offer service providers structure for:
Topics: 2-Safety Risk Management
The systems, procedures, and regulations of aviation service providers are as multifaceted as just about any industry in the world. We can imagine it as a house of cards, where all of the various elements lean on each other to form what we know as the aviation industry.
The aviation industry has matured significantly in the past one hundred years since the first scheduled airline flight in 1914. Change is inevitable.
Topics: 2-Safety Risk Management
Safety reports from aviation service providers' employees are important resources for the detection and prevention of potential safety hazards. One of the biggest challenges for aviation safety managers is to obtain safety reports from employees.
Topics: 2-Safety Risk Management
Aviation safety managers are tasked with managing all aspects of fully implemented aviation safety management systems (SMS). Naturally, most laypersons imagine safety managers reacting to accidents, incidents, and irregularities (issues or events) as their primary job function.
It is also probable that most managers outside the safety department
Topics: 2-Safety Risk Management
One of the first steps in implementing an aviation safety management system (SMS) is to complete the documentation elements in the Safety Policy and Objectives component of an ICAO compliant SMS.
Please note that I said "one of the first steps." Before tackling these documentation elements, we recommend that you first:
Topics: 1-Safety Policy
Employee apathy can cripple an aviation Safety Management System (SMS), undermining compliance with FAA Part 5 and ICAO Annex 19 and jeopardizing safety risks. For airlines, airports, MROs, and flight schools, these three practical tips—backed by SMS Pro tools—can boost participation, transform safety culture, and ensure a thriving SMS.
Topics: Aviation SMS Implementation
Aviation Safety Management Systems (SMS) are critical frameworks designed to enhance safety, mitigate risks, and foster a proactive safety culture within aviation organizations. However, implementing and maintaining an effective SMS often encounters resistance from employees, management, or other stakeholders.
For aviation safety managers, identifying and addressing this resistance is essential to ensure the system’s success and the organization’s safety performance. This article provides actionable tips to uncover resistance to SMS, offering practical insights to strengthen safety initiatives without relying on overused platitudes.
Topics: Aviation SMS Implementation
Safety managers are commonly the invisible authors to many safety policies showcased at aviation service providers worldwide. After all, safety managers are the "supposed" subject-matter experts and the accountable executive is busy doing "accountable executive stuff."
Topics: 1-Safety Policy
These two on-demand videos offer:
