SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Proactive Aviation Safety Managers: Diverse Skills

There are many ways to describe what an aviation safety manager does. They are associated with phrases such as “plate spinners,” “wear many hats,” and “task jugglers.” For good reason too.

Aviation safety is a complex beast that requires diverse expertise to properly spearhead.

Budget and Experience for Aviation Safety Management Systems

Airlines, airports, and maintenance organizations are still trying to understand the requirements of ICAO's mandated aviation safety management systems (SMS) that are outlined in Document 9859 Safety Management Manual (SMM).

Fully implemented aviation SMS programs require considerable work to implement AND maintain.

You Probably Need a Safety Database, Right?

I'm guessing if your airline or airport has more than 20 employees you will need a database for many of your SMS requirements.

If you don't have the budget for a database, or if you are one of those talented safety managers with excellent IT skills, then you can build your own safety database.

Aviation SMS Training Resistance More Than Just “Boring”

I hardly need to point out how critical aviation SMS training is for the ongoing success of any aviation safety program.

Operators with well-developed safety training strategies often reap the benefits of a resilient, high-functioning aviation safety management system (SMS).

Effective SMS training can mean the difference between obligatory aviation risk management performance and willing, highly active SMS participation by all employees.

“Aviation Risk Management” Is a Vague Phrase

It occurred to me recently that the phrase “aviation risk management” gets thrown around in many different contexts, both by myself and anyone else who writes about aviation safety management systems (SMS). While “aviation risk management” gives the impression of being a single, solid idea – something to attain for – in reality, it is a phrase that means many different things depending on the context.

Getting (Back) to the Basics of Aviation SMS

It’s easy to get absorbed in the gritty details of complex systems – this is especially true of aviation safety management systems (SMS).

For newcomers to the world of aviation SMS, it can seem overwhelming and daunting. For veterans, it’s easy to forget the core values.

For newcomers and veterans alike, reviewing the core principles of SMS can be refreshing:

Aviation Safety Charts Monitor SMS Performance

Aviation safety charts provide aviation safety management teams with an invaluable visual presentation of their aviation safety management system (SMS) performance. Yet it should not be only the safety managers that should be reviewing these safety charts. The accountable executive has much more at stake.

For every SMS implementation, the accountable executive is responsible for

• Ensuring the SMS implementation is performed across the organization;
• Regularly reviewing organizational safety performance; and

Importance for Visualizing Management's Risk Management Performance

Aviation safety charts gather and present aviation safety management system (SMS) information to stakeholders, who can then use this information to make informed, fact-based decisions. Safety charts can also influence safety culture, either for the better or for the worst.

We started creating performance monitoring dashboards for managers approximately ten years ago. By far, the most talked about safety chart in the SMS database is the on-time task performance chart. When all employees and management have transparent visibility into the aviation SMS, management is held to a higher level of accountability.

Safety Reporting Process Will Make or Break an Aviation SMS

You could also say that lack of hazard and safety reporting in an aviation safety management system (SMS) can break a company.

Hazard reporting is critically important to any aviation service provider if it wants to benefit from its investment in the required and voluntary SMS. It’s equally important that aviation safety professionals have an open dialogue about what the important discussion points are and what problems are endemic to the aviation SMS.

Global Problem of Safety Reporting Performance

Employee involvement in aviation safety management systems (SMS) is a major struggle for countless organizations.

The unfortunate fact – and this is something we hear regularly – is that finding good safety incentives and accountability for employees' safety performance in aviation SMS implementations is tough.

One of the primary problems here is the “so what” factor.