SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Why Is Safety Culture So Important?

In many of today's articles about aviation safety management systems, there is something about safety culture. Why? Safety culture ties into every part of your SMS, feeding it as your SMS nurtures your safety culture in return.

It’s a symbiotic relationship, like honeybees and flowers. Each one needs the other to grow and thrive. When your safety culture thrives, your SMS is easier to build and maintain.

What Are Mandatory and Voluntary Safety Reporting Policies

Mandatory and voluntary safety reporting policies are an extremely important part of providing guidance for safety reporting in aviation safety management systems (SMS). Yet, we rarely see these policies published and communicated in aviation SMS implementations.

Definition of Safety Culture in Aviation Risk Management

Safety culture in aviation safety management systems (SMS) is usually defined as being the safety attitudes, beliefs, behaviors, and values of employees in an organization. Unfortunately, such a high-level, conceptual definition of safety culture does not help safety manager address core personnel challenges in your organization's SMS.

In much of the SMS guidance material pushed out by regulatory agencies and standards-setting bodies, such as ICAO's document 9859 Safety Management Manual,

Benefits of Safety Surveys

Safety surveys give you insight into the relationship between your employees and your aviation safety program, which includes:

• The SMS;
• Safety management; and
• Aspects of safety culture.

Importantly, safety surveys provide quantifiable data. This allows you to:

Defining Good Safety Culture in Aviation SMS

Safety culture will be the last thing to develop in your SMS.

Once you fully implement your SMS design (Phase 3 of SMS implementation), you will need to monitor your SMS to ensure it is functioning as designed. Aviation safety programs with good safety cultures usually operate as designed.

Having good safety culture helps you complete Phase 4 of SMS implementation. Broadly speaking, a good safety culture is characterized by:

Financial Opportunities Abound From Aviation SMS Processes

Aviation safety management systems (SMS) are designed to be implemented in a top-down managerial style for some "not-so-obvious reasons." For one reason, the "accountable executive" cannot accurately be considered "accountable" when safety initiatives and budgets exist beyond their direct control.

Aviation Safety Management Is Business!

For most operators implementing regulatory compliant aviation safety management systems (SMS), their primary business goal was obviously regulatory compliance. Otherwise, thousands of aviation service providers would have initiated aviation SMS before ICAO's November 2006 mandate.

Aviation SMS Success Dependent on Safety Culture

Whether safety professionals or upper management like it or not, a successful aviation safety management system (SMS) is dependent on safety culture. This fact holds true for every aviation industry segment, including:

• airlines;
• airports;
• maintenance organizations, etc.

What Is Confidentiality in Aviation SMS

Confidentiality in aviation SMS is how much personal information is included in available safety reports and concerns. When safety issues are reported, employees may or may not have access to details about the reported issue. When employees do have access, or when you release information about a reported issue, you will need to decide if employees can see information like:

• Names of people involved;
• Department names;
• Locations;

Quality Leadership Stimulates Teamwork

A mature, effective aviation safety management system (SMS) will always incorporate imaginative ways to stimulate teamwork and good communication between employees.

It’s a tricky area though because teamwork and communication are beset by:

• Poor interpersonal relationships;
• Different teamwork needs;
• Cultural differences; and
• Separate problem-solving strategies