SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

SMS Implementation Guidance Still Needed

Over a dozen years (Nov 2006) have passed since ICAO issued its first mandate requiring member states to implement formal, structured aviation safety management systems (SMS).

By now, I would like to believe there is considerable guidance available for aviation service providers to implement their aviation SMS. However, approximately ten percent of the people I encounter in my work as a provider of aviation SMS software request guidance on setting up their aviation SMS.

Purpose of Non-Punitive Reporting Policies in Aviation SMS Programs

Dedicated, hard-working safety managers drive the setup of airline and airports' aviation safety management systems (SMS).

These safety managers are often left to decipher ambiguous requirements that are open to multiple interpretations. This comes into play, especially when upper management wants to "pencil-whip" an aviation SMS and merely check the boxes.

Purpose of Duties and Responsibilities in Aviation SMS

Duties and responsibilities in aviation SMS outline what each role will be accountable for and its core tasks. Each role will have unique tasks and accountabilities. You assign duties and responsibilities to an employee by assigning him/her a role. Duties and responsibilities allow your organization to:

• Manage company expectations of employees;
• Ensure employees understand what is expected of them; and

What Is an SMS Org Chart in Aviation Safety Management

An SMS org chart in aviation safety management outlines the chain-of-command in your SMS. Safety org charts are a visual reference tool that outlines the structure of your SMS. SMS org charts are important because:

• Identifies roles in your organization;
• Shows communication lines; and
• Shows hierarchy of safety responsibility.

What Are Roles in Aviation SMS Software

Roles in aviation SMS software are different categories of permissions and access assigned to users accessing your SMS database. Each role will have different responsibilities and authority.

Roles allow you to organize the human elements in your safety management system. This helps you:

Safety Policy Is the Architecture of Aviation SMS

Aviation safety management systems (SMS) are supported by the safety policy which is endorsed by the organization's accountable executive. The safety policy communicates management's commitment to the SMS while also affording employees protection from self-reporting errors or mistakes.

What Is Safety Posture in Aviation SMS

Aviation service providers should be aware of what level of risk is and isn’t acceptable. In other words, when you perform a risk assessment on a safety concern, what amount of risk requires mitigating actions, and what amount of risk requires no actions? What amount of risk is acceptable.

Safety posture in SMS is largely about how you define an acceptable level of safety. Different organizations will tolerate different levels of risk.

What Are the Best Practices for Establishing Safety Accountabilities?

One of the first steps in implementing an aviation safety management system (SMS) is to complete the documentation elements in the Safety Policy and Objectives component of an ICAO compliant SMS.

Please note that I said "one of the first steps." Before tackling these documentation elements, we recommend that you first:

Aviation Safety Policy? More Than Just Empty Words...

Safety managers are commonly the invisible authors to many safety policies showcased at aviation service providers worldwide. After all, safety managers are the "supposed" subject-matter experts and the accountable executive is busy doing "accountable executive stuff."

When you are assigned to manage an aviation safety management system (SMS), one of the first tasks is to either create or review the aviation safety policy.

Where do you begin?

Paperwork Is More Than Tedious

Let’s be real – documentation is really just a fancy word for paperwork (digital or hard copy). It can be extremely tedious.

I’ve never met anyone who looks forward to the documentation required in an aviation safety management system (SMS). That doesn’t change the fact that at every activity of an aviation SMS –

• planning,
• implementation,
• audit reports,