SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

SMS First Steps - Gap Analysis

Posted by Aviation Safety Student on Sep 14, 2018 5:20:00 AM

What Is a Gap Analysis?

SMS First Steps - Gap Analysis

As I researched SMS and what it means and how to implement one, the gap analysis kept coming up as something I needed more information on.

At first it seemed intimidating, but it's exactly what it sounds like; a tool to identify:

  • What already exists
  • What’s missing
  • What steps need to be taken

In other words, it identifies the gap between existing processes and a functional SMS. Identifying these gaps allows us to create a road map to implementation.

Gap Analysis Tools

So, what do we need to perform a gap analysis on our operation? Well, it will depend on which standards we’re checking against, but let’s assume in this case that we’re using ICAO. We’ll need two crucial tools:

Related Gap Analysis Articles

Download ICAO Gap Analysis Checklist

What Is the Gap Analysis for?

Ground operation airport

Before beginning the gap analysis, it may be useful to step back and take a look at the big picture. How will this roadmap be laid out?

The gap analysis checklist from ICAO 9589 is presented as a series of aspects and questions. Examine each aspect or question and make a note about the status of its implementation. These notes mark the beginning of the map much like ICAO 9589 marks the destination.

Knowing these beginning and the endpoints will allow us to chart a course to SMS implementation.

Performing a Gap Analysis

The ICAO presents several gap analysis tables in 9859.

The preliminary analysis is the inspection of the operation to see what’s already there. Each line lists a question or aspect to be analyzed, presents a checkbox choice of yes, no, or partial, and then a column for notes.

The secondary gap analysis checklists are expanded to include more information on each line. Here are some headers from the ICAO examples:

  • Description of gap
  • Action/task required to fill gap
  • Assigned person/group
  • Status
  • Schedule/timeline

Logistics of Gap Analysis

There are 71 questions and aspects listed on the ICAO gap analysis checklist. Knowing that this data is going to be used to create a plan, we should consider how to proceed.

There are a few options:

  • Print the checklist and do the whole process by hand
  • Translate the checklist into MS Excel or Google Sheets
  • Find software to help

Personally, in an ideal world, I would put a piece of software on my tablet so that I could go around and make my observations, then sit down at my desktop to create tasks and assign them to the accountable parties.

We don’t always live in an ideal world though, and every operation is different. For a small organization, doing it on paper or in Excel might be the more realistic option. For large organizations, doing a gap analysis on paper or with Excel might not be feasible, and more advanced solutions are necessary. It all depends on what works for you.

Larger operations may use auditing tools to manage the gap analysis questions. When you look at a gap analysis, it does not take much imagination to see that it is merely an internal audit. Audit software would be ideal to load the gap checklists, especially if the software allows the tracking and monitoring of the corrective actions used to fill the gaps.

Related Aviation SMS Auditing Articles

Why Perform a Gap Analysis?

The gap analysis provides the road map for SMS, demonstrating what is already in place and what aspects still require work. Despite the challenges, it’s a worthwhile practice for those just starting out and even for those reviewing their existing SMS.

Download Safety Audit Checklists

Last updated January 2024.

Topics: Aviation SMS Implementation

Site content provided by Northwest Data Solutions is meant for informational purposes only. Opinions presented here are not provided by any civil aviation authority or standards body.



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