SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Questions Come First in Safety Management

The unfortunate fact is that many managers in aviation safety management systems (SMS) don’t start asking serious questions until their SMS is either “stuck” or in trouble.

Questions and answers need to come at the beginning of SMS implementation. Your answers to fundamental questions about safety management will be a guideline through the entire process of your SMS' implementation.

I can’t help but observe that aviation oversight agencies are constantly reinforcing the idea that there is one right answer to every situation.

What Is Safety Culture in Aviation SMS

There are many possible definitions of safety culture in aviation safety management systems (SMS). Generic definitions focus on:

• Attitudes;
• Behaviors; and
• Values.

While these points certainly are a core part of safety culture, they are also unhelpfully vague. What is more helpful is: what does safety culture look like in the operational environment?

What Are Mandatory and Voluntary Safety Reporting Policies

Mandatory and voluntary safety reporting policies are an extremely important part of providing guidance for safety reporting in aviation safety management systems (SMS). Yet, we rarely see these policies published and communicated in aviation SMS implementations.

A mandatory and voluntary reporting policy (or policies) outline what types of safety issues employees:

• MUST report as soon as they are identified; and
• CAN report, but are not obligated to do so, as they are identified.

Importance of Keywords in Aviation SMS

Keywords in Aviation Safety Management Systems (SMS) are the most important words that new or experienced aviation safety professionals need to know. Usage of the correct terminology in the aviation industry is important for stakeholders to understand particular contexts in which safety events may occur and also any nuances that may cloud definitions due to regional differences or the introduction of unfamiliar technology.

SMS keywords are not just for safety personnel, but rather for all people who interact with the SMS' risk management system, including:

What Is a Gap Analysis Used For

Both new and experienced aviation safety professionals sometimes have to ask themselves, what is a gap analysis and why am I using it?

The first thing anyone needs to understand about a gap analysis is that it is a process used by both new aviation safety management systems (SMS) and maturing SMS. This process is used by aviation service providers to determine:

• The current state of the SMS;
• The desired state of the SMS; and

What Is Risk Assessment in SMS

Risk Assessments in aviation safety management systems (SMS) are how you qualify, quantify, and rank risk exposure for:

• Reported safety issues;
• Audit findings and concerns; and
• Risk scenarios (consequences) associated with identified hazards.

Risk assessments are absolutely central to decision-making in SMS, as all actions performed on the safety issue depend on the initial and subsequent risk assessments.

Importance Monitoring Root Causes in Aviation SMS

Monitoring the performance of aviation safety management systems (SMS) is a common activity for safety managers and upper management alike. Furthermore, in every SMS, the accountable executive is responsible for directing actions to correct substandard safety performance whenever it is detected.

How is substandard safety performance detected in your organization?

How does management know which operational areas required additional risk mitigation measures?

Why Review Safety Policy & Objectives in Aviation SMS Programs?

Aviation safety managers share many common traits, including:

• detail oriented;
• hard driven;
• professional;
• self-starters (high initiative); and
• good communicators.

What Is Risk Assessment in Aviation SMS

Operators implementing formal aviation safety management systems (SMS) need to develop, practice and maintain a documented process of risk analysis, risk assessment, and risk control to an acceptable level of safety (ALoS). We say that the process needs to be formal in the sense that risk assessments/analysis needs to be documented and communicated to employees based on their participatory role in the aviation SMS.

The risk assessment process in aviation SMS starts with hazard identification and hazard reporting.

Relationship between Aviation Safety Management Systems and Safety Culture

I have recently seen a great rise in the interest and emphasis placed on safety culture in aviation safety management systems (SMS).

Until the last number of years, safety culture has been treated like an appendage or “bonus” to having a performant, successful aviation SMS implementation. Now, however, I see safety culture starting to pop up all over the place.

By definition, aviation safety culture is described as reflecting the real commitment to safety, or how people act when no one is watching.