SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Tyler Britton

350,000 words and counting on safety risk management concepts, guidance, tools, and best practices.

Recent Posts

How to Be Compliant With ICAO Safety Performance Monitoring and Measurement

Posted by Tyler Britton on Oct 8, 2018 4:59:00 AM

What Is Safety Performance Monitoring and Measurement

Safety performance monitoring and measurement is an extremely important part of Safety Assurance. It’s how you verify the safety performance of your organization.

By safety performance, we are talking about:

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Topics: 3-Safety Assurance

How to Promote Your Aviation SMS Safety Policy

Posted by Tyler Britton on Oct 1, 2018 5:22:00 AM

What Is Aviation Safety Policy

An aviation safety policy is a document in safety management systems that outlines the core, important safety information that underlies your SMS.

This required document should outline your organization’s;

  • Safety values;
  • Safety commitments; and
  • Important safety resources (policies, procedures, accountabilities).
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Topics: 1-Safety Policy

Why Employees Don't Care About Your Aviation SMS - and How to Fix it!

Posted by Tyler Britton on Sep 30, 2018 10:00:00 AM

Apathy: The SMS Killer

Apathy is the bane of any aviation safety management system (SMS).

Apathy is the most insidious kind of resistance any aviation safety manager will face. It can take many forms, such as:

  • Lack of budget approval
  • Lack of participation
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Topics: 4-Safety Promotion

How to Overcome Iceberg of Ignorance in Aviation SMS

Posted by Tyler Britton on Sep 26, 2018 5:06:00 AM

What Is the Iceberg of Ignorance

The Iceberg of Ignorance was first developed in 1989 by a consultant named Sidney Yoshida. The Iceberg of Ignorance is a model that addressed concerns about safety awareness in large organizations. This model contends that of all problems:

  • Only 4% of problems are known to upper managers;
  • Only 9% of problems are known to middle managers;
  • 74% of problems are known to supervisors; and
  • 100% of problems are known to staff and front-line employees.
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Topics: Safety Culture

How to Organize Data for Good Data Analysis in Aviation SMS [Best Practices]

Posted by Tyler Britton on Sep 24, 2018 5:57:00 AM

Classify Safety Issues With Classifications

Organizing data and information is extremely important in SMS, as much of your data analysis and performance monitoring depend on such an organization. One best practice to organize your data is assigning classifications to issues.

A classification is an organization tool. Classification is a word or a short phrase that describes the safety issue in some way.

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Topics: 3-Safety Assurance

Proactive Risk Management: What Root Causes Say About Management

Posted by Tyler Britton on Sep 23, 2018 6:00:00 AM

What Are Root Causes?

We generally understand a root cause as being the underlying heart of why a particular issue happens.

When aviation safety teams are reviewing, classifying, and investigating issues with root cause analysis, they are tasked with following the chain of “why” questions until they can reasonably assess why a safety issue occurred.

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Topics: 3-Safety Assurance

5 Habits of Highly Effective Aviation Safety Managers

Posted by Tyler Britton on Sep 22, 2018 6:56:00 AM

Creating a System of Organization

Even smaller aviation safety management system (SMS) are still a leviathan of

  • policies and procedures,
  • SMS documents,
  • reported safety concerns,
  • investigations;
  • SMS training materials; and so on.
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Topics: Aviation SMS Implementation

How to Develop a Hazard Reporting System in Aviation SMS [With Free Checklist]

Posted by Tyler Britton on Sep 19, 2018 4:40:00 AM

What Is A Hazard Reporting System

A hazard reporting system encompasses the processes and resources your employees will use to report concerns.

The implication here is that your hazard reporting system is the primary means by which you will acquire feedback from operations (acquire data) and improve your SMS.

A hazard reporting system is a core part of driving your:

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Topics: Aviation SMS Implementation

Hardest Challenges of Safety Managers in Modern Aviation SMS

Posted by Tyler Britton on Sep 15, 2018 6:00:00 AM

Perpetual Improvement in Aviation SMS

I was recently talking to a friend about the less spectacular points of his job as an aviation safety manager.

We talked about this and that – the various hurdles every aviation safety manager has to jump over every day.

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Topics: 3-Safety Assurance

4 Important Reasons to Use Org Charts in Aviation SMS

Posted by Tyler Britton on Sep 8, 2018 10:34:00 AM

Communication to the Right Person Is Good Communication

It’s no secret that many if not a majority of all aviation accidents are a direct result of a lack of communication. Generally, we think of lack of communication as

  • No communication whatsoever
  • Misinformation or insufficient information
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Topics: 1-Safety Policy

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