SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Aviation Safety Audits: Here to Stay

Another aviation safety audit for your safety management system (SMS)...

The safety auditors are coming with established guidelines from:

• Clients;
• FAA;
• Transport Canada;
• EASA;

What Is Safety Posture in Aviation SMS

Aviation service providers should be aware of what level of risk is and isn’t acceptable. In other words, when you perform a risk assessment on a safety concern, what amount of risk requires mitigating actions, and what amount of risk requires no actions? What amount of risk is acceptable.

Safety posture in SMS is largely about how you define an acceptable level of safety. Different organizations will tolerate different levels of risk.

What Is Confidentiality in Aviation SMS

Confidentiality in aviation SMS is how much personal information is included in available safety reports and concerns. When safety issues are reported, employees may or may not have access to details about the reported issue. When employees do have access, or when you release information about a reported issue, you will need to decide if employees can see information like:

• Names of people involved;
• Department names;
• Locations;

Paperwork Is More Than Tedious

Let’s be real – documentation is really just a fancy word for paperwork (digital or hard copy). It can be extremely tedious.

I’ve never met anyone who looks forward to the documentation required in an aviation safety management system (SMS). That doesn’t change the fact that at every activity of an aviation SMS –

• planning,
• implementation,
• audit reports,

When Should Perform Risk Analysis

Risk analysis is an activity that safety managers will perform on a regular basis for discovered (or potential) issues. You might identify these issues because of a hazard report or during an audit. Regardless of how you identify an issue, you will need to analyze it to understand:

• What the central problem is;
• How this problem arises; and

Quality Leadership Stimulates Teamwork

A mature, effective aviation safety management system (SMS) will always incorporate imaginative ways to stimulate teamwork and good communication between employees.

It’s a tricky area though because teamwork and communication are beset by:

• Poor interpersonal relationships;
• Different teamwork needs;
• Cultural differences; and
• Separate problem-solving strategies

It Only Takes One

You know the old expression: it only takes one to poison the well.

We end up writing a lot about resistance to change in aviation safety management systems (SMS) because it’s something many aviation safety managers consistently deal with.

Resistance to the SMS should never be taken lightly; however, dealing with resistance requires tact and ingenuity in order to avoid exacerbating the resistance.

What Are Best Practices for Risk Mitigation in Aviation Safety Management

The term risk mitigation, broadly speaking, means to try and prevent danger. You might think of it as “reducing exposure.” In general, there are four best practices employed in aviation SMS to mitigate risk, and they include:

• Risk Avoidance;
• Risk Transference;
• Risk Segmentation; and
• Risk Likelihood Reduction.

What Are Risk Management Tools

Risk management tools in aviation SMS is simply a vague term that refers to resources that can help you manage risk. Often, the most beneficial resources tend to be simple, inexpensive, and helpful for both providing guidance and helping you organize your time.

By “simple tools” we are talking about risk management tools like:

• Checklists;
• Templates;

Definition of Risk Tolerance

Risk tolerance is simply how much risk you are willing to accept. High-risk tolerance is generally not a good idea because it means that you are willing to “tolerate” or “accept” a high degree of risk for performing tasks. Low-risk tolerance is generally good because it means you err on the side of safety; if it’s risky, don’t do it.

Risk tolerance is something that happens on an organizational level, and an individual level:

• Organizational: how much risk is your organization willing to accept for any safety concern without performing mitigating actions; and