SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

Why Aviation KPIs Lagging and Leading Indicators Are Important

Lagging and leading indicators for aviation safety management systems (SMS) key performance indicators (KPIs) are often confused or misunderstood.

Even various online sources have conflicting, vague, or incomplete explanations of the difference between lagging and leading indicators.

Obviously, understanding how to select aviation SMS KPIs is extremely important, and it’s a topic that often generates much interest from all levels of the aviation safety industry.

Benefits of Showing Employees That Your SMS Is Effective

Showing employees that your SMS is effective is simply building your case for the SMS. That being said, there are several prerequisites for being able to show employees that your SMS is effective:

• Your SMS has actually demonstrated safety improvement;
• Employees are actually reporting issues;

Aviation SMS New Employee Integration Time

The oil industry, which in terms of safety standards is rather similar to the aviation industry, provides a great example with its statistic that over 50% of all accidents are caused by employees with less than 1 year of experience in their current work environment.

When airlines, airports, and other aviation service providers hire new employees, those employees pose a significant risk so long as they are unfamiliar with their new:

Aviation Safety Leadership Is NOT Safety Management

Aviation safety managers and departments heads are tasked with delivering aviation safety management AND safety leadership capabilities.

“Leadership” and “management” are often used interchangeably both in speech and action, but contrary to common practice they are NOT the same thing.

A vanilla definition of aviation safety management is that it is the oversight of how risk is bureaucratically processed in safety management systems (SMS).

Monitor SMS Performance in Real Time

Safety teams and the accountable executive are expected to regularly review the performance of their implemented aviation safety management system (SMS). A regular review of the SMS is important to ensure that any substandard safety performance is addressed in a timely fashion.

Most aviation service providers are storing their SMS data in SMS databases. An SMS database provides the accountable executive with an efficient way to monitor SMS performance in real time.

Plans and Challenges of Implementation

Aviation safety management systems (SMS) implementation takes a long time to fully mature, usually three to five years if you are lucky.

Once there, your SMS will continually be tweaked and updated, which of course requires further implementation and monitoring.

What Is a Risk Assessment

Airport SMS programs and Airline SMS programs need to use a formal process for ranking various risks. Risk assessments satisfy this need and, based on your Acceptable Level of Safety policy, allow you to know which actions to take next on the issue you are assessing.

The risk assessment process in aviation SMS starts with discovery, which usually happens via:

Aviation Safety Chart Monitors Safety Goals and Objectives

Safety reporting metrics are among the best indicators to judge the performance of any aviation safety management system (SMS). This is such a very powerfully poignant statement. Let that sink in:

"Safety reporting metrics are among the best indicators to judge the performance of any aviation safety management system (SMS)."

Incentives Are the Key to Proactive Risk Management

Incentive (or lack of) will make or break an aviation safety management system (SMS).

Without fail, aviation SMS that perform at a proactive risk management level have specific incentives that fit the needs of the organization.

Immature programs struggle to cultivate incentives for several reasons,

Importance of Hazard Categories in Aviation SMS

Aviation safety charts gather and present aviation safety management system (SMS) information to stakeholders. Stakeholders use this visually rich information to make informed, fact-based decisions about SMS and organizational performance.

A popular idiom is "A picture can speak a thousand words." This saying implies that a picture, or chart in our case, can convey complex information more quickly and effectively than attempting to describe the chart's meaning in words.