SMS Pro Aviation Safety Software Blog 4 Airlines & Airports

What Are Safety Benefits of SMS Software

The safety benefits of SMS software are not the primary reason a company initially decides to adopt the special, built-to-purpose software. If this were true, these companies would have acquired advanced SMS database solutions long before aviation safety management systems (SMS) became a regulatory requirement.

Defining Good Safety Culture in Aviation SMS

Safety culture will be the last thing to develop in your SMS.

Once you fully implement your SMS design (Phase 3 of SMS implementation), you will need to monitor your SMS to ensure it is functioning as designed. Aviation safety programs with good safety cultures usually operate as designed.

Having good safety culture helps you complete Phase 4 of SMS implementation. Broadly speaking, a good safety culture is characterized by:

What Is Safety Policy in Aviation SMS

Your Safety Policy is the canon of your aviation safety program. It outlines all of the essential information anyone in your company would want to know regarding safety. It is one of the first components of your SMS that you will develop. It will be the document that you:

• Reference in response to employee questions;
• Demonstrate to auditors; and
• Use to outline essential facets of your SMS.

Oversight Agencies Need to Support Risk Management Software

Something we hear about all the time is the general lack of support from regulatory oversight agencies during inspections and audits. This lack of support that safety managers complain about regards the usage of risk management software in audits that aviation service providers use daily to manage their required safety management systems (SMS).

I don't mean to imply that agencies like the FAA, Transport Canada, or EASA are against operators using risk management software by any means,

Seeking Out Mistakes in Aviation SMS Implementations

Being honest about mistakes is hard.

It’s even harder to try and seek out mistakes you are making that you do not know you are making.

In aviation safety management systems (SMS), safety managers are tasked with actively exploring, understanding, and seeking out failures in the program to improve them. Even unknown failures are holes in the safety structure of the SMS.

How to Conduct Root Cause Analysis

Every aviation safety management system (SMS) contains a subsystem to manage risk associated with reported safety issues and audit findings. This subsystem can be called the SMS' risk management system as this system provides the logical workflow necessary to efficiently:

• Conduct and document investigations;
• Assign and track corrective actions and preventive actions;
• Perform risk assessments; and

Aviation SMS Structure Is the Backbone of a Safety Program

The management of aviation safety is a shared responsibility among all levels (i.e., stakeholders) of an organization.

Top management has to set the basis for establishing

• safety culture,
• safety policy,
• protections to employees, and
• the structure for controlling risk.

Understanding What Safety Performance in Aviation SMS Is

Safety performance in aviation safety management systems (SMS) can be difficult to fully comprehend because it involves so many moving parts. In general, we understand safety performance as involving the:

• Ability to comply with regulations of oversight agencies;
• Ability to monitor operational safety performance;
• Risk management processes to mitigate risk and monitor risk controls;

Communication Critical to Aviation Safety Managers Role

Aviation safety managers need to give feedback – both praise and criticism – to employees and management regularly. It’s an essential part of their role as a leader in driving the performance of their aviation safety management system (SMS).

Safety managers who communicate well with employees and other managers tend to be significantly more successful in all areas of their aviation SMS, such as:

Root Human Factors and Symptomatic Human Factors

The Dirty Dozen Human Factors in aviation safety management systems (SMS) are not isolated factors.

They are an interwoven set of human actions that influence each other. And they are not all created equal.

Some Human Factors can pose significant risks but generally appear as symptoms of Human Factors that are more fundamental to human action. In this sense, Human Factors are layered.